Privacy Policy

jd home service solutions, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your information when you use our services or visit our website.

.1.  Information We Collect 

We may collect the following types of information: 

  • Personal Information: This includes your name, address, email address, phone number, and other information that you voluntarily provide when contacting us or using our services. 

  • Service Information: Details related to the appliances you need serviced, including the make, model, and any issues encountered. 

  • Technical Data: Information about your usage of our website, such as your IP address, browser type, and access times. 

  • SMS Opt-in: We collect phone numbers for the purpose of sending SMS notifications and updates, including service reminders and appointment confirmations.

2. How We Use Your Information 

We use the information collected for the following purposes: 

  •  To provide, maintain, and improve our services. 

  • To schedule appointments and communicate about repairs or maintenance. 

  • To send SMS notifications about appointment reminders, updates, or promotions (if opted-in). 

  • To respond to your inquiries or requests for customer service.

3. Sharing of Information 

We do not sell, trade, or rent your personal information to third parties. We may share your information: 

With service providers who assist us in delivering our services. 

To comply with legal obligations, such as responding to a subpoena or court order. 

In the event of a business transfer, such as a merger, acquisition, or sale of assets.

4. SMS Opt-in and Consent 

By providing your phone number, you consent to receive SMS communications from jd home service solutions for the purposes of service reminders, updates, and promotional messages. Please note: SMS opt-in or phone numbers for the purpose of SMS are not insured. You agree that jd home service solutiomns is not liable for any charges, losses, or damages resulting from receiving these messages. You can opt out at any time

5. Data Security 

We take reasonable steps to protect the information we collect from unauthorized access, disclosure, alteration, or destruction. However, no internet or email transmission is ever fully secure or error-free. You should take special care in deciding what information you send to us electronically.

6. Your Rights

You may choose to: 

  •  Opt-out of receiving SMS communications by following the opt-out instructions provided in the message. 

  • Update or correct your personal information by contacting us directly. 

  • Request deletion of your personal data, subject to legal and operational limitations.

7. Contact Us For More information

For more information, please contact us at service@jdhomeservicesolutions.com